Emotional Intelligence for Professionals

Emotional Intelligence for Professionals focuses on developing practical emotional intelligence skills that support effective performance in today’s work environments. The course helps professionals understand their emotions, manage reactions under pressure, and interact more effectively with others. Many workplace challenges—such as stress, conflict, poor communication, and impulsive decisions—are linked to emotional intelligence rather than technical capability. This program provides practical tools and real-world applications to improve self-management, communication, collaboration, and overall professional performance, without relying on theoretical or motivational content.

  • Online
  • 4.5/5.0
  • 20 Enrolled
  • Intermediate
  • English/Arabic
Course Overview

 Foundations of Emotional Intelligence

  • The concept of emotional intelligence and its importance in the workplace

  • The difference between emotional intelligence and technical skills

  • The impact of emotional intelligence on performance and decision-making

 Self-Awareness

  • Understanding emotions and personal behavior patterns

  • Identifying strengths and areas for improvement

  • The impact of individual behavior on the work environment

 Self-Regulation

  • Managing emotions under pressure

  • Handling stress in the workplace

  • Avoiding impulsive reactions

 Motivation

  • Building intrinsic motivation

  • Maintaining focus and commitment

  • Dealing with frustration and work-related pressure

 Empathy

  • Understanding others’ emotions and perspectives

  • Reading behavioral cues in the workplace

  • Building healthy professional relationships

 Social Skills

  • Effective communication

  • Managing conflicts professionally

  • Working effectively within diverse teams

 Emotional Intelligence in Daily Work

  • Applying emotional intelligence in everyday situations

  • Enhancing collaboration and professional interaction

  • Making emotionally balanced decisions

 Practical Scenarios & Workplace Applications

  • Real-world workplace case studies

  • Analyzing common workplace situations

  • Applying emotional intelligence skills in practice

 

 


Course Reviews
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Jacqueline Miller

2 days ago

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avatar
Dennis Barrett

2 days ago

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  • Course Type Online
  • Lectures 3
  • Duration 6
  • Level Intermediate
  • Language English/Arabic
  • Certificate Yes