Decision Making & Problem Solving

In today’s work environments, the real challenge is not a lack of information, but weak decision-making. Many poor decisions are not the result of bad intentions or lack of experience; rather, they stem from time pressure, conflicting interests, absence of a structured approach, or improper problem analysis from the outset. The Decision Making & Problem Solving course is designed to equip professionals and managers with a practical, structured framework that enables them to: Analyze complex problems with clarity Make well-informed decisions under pressure Reduce recurring mistakes Improve the quality of outcomes at both individual and team levels The course is built around real-world workplace scenarios and practical, applicable models, avoiding purely theoretical content or generic motivational material.

  • Online
  • 4.5/5.0
  • 20 Enrolled
  • Intermediate
  • English/Arabic
Course Overview

Understanding the Nature of Problems

  • The difference between a problem and a symptom

  • Types of problems in workplace environments

  • Simple problems versus complex problems

  • When a problem is technical, managerial, or behavioral

Structured Problem Analysis

  • Step-by-step problem analysis

  • Identifying root causes

  • Avoiding quick, poorly considered solutions

  • Practical problem analysis tools

Decision-Making Fundamentals

  • The concept of professional decision-making

  • Individual versus group decision-making

  • Factors influencing decisions

  • Common decision-making mistakes

Decision Making Under Pressure

  • Making decisions under time constraints

  • Dealing with uncertainty and limited information

  • Managing risks associated with decisions

  • Balancing speed and accuracy

Cognitive Biases and Decision Errors

  • Cognitive biases and their impact on decisions

  • Decisions driven by emotion or past experience alone

  • How to reduce personal bias

  • Enhancing analytical thinking

Practical Decision-Making Models

  • Practical decision-making models

  • Comparing alternatives

  • Evaluating potential outcomes

  • Selecting the most appropriate solution based on clear criteria

Implementing and Evaluating Decisions

  • Translating decisions into execution plans

  • Monitoring outcomes

  • Course correction when needed

  • Learning from past decisions

Case Studies & Practical Scenarios

  • Real-world workplace case studies

  • Discussion of failed decisions and why they failed

  • Applying tools and models to realistic scenarios

Course Reviews
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Jacqueline Miller

2 days ago

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avatar
Dennis Barrett

2 days ago

Handsome met debating sir dwelling age material. As style lived he worse dried. Offered related so visitors we private removed. Moderate do subjects to distance.


  • Course Type Online
  • Lectures 4
  • Duration 8
  • Level Intermediate
  • Language English/Arabic
  • Certificate Yes