In today’s work environments, the real challenge is not a lack of information, but weak decision-making. Many poor decisions are not the result of bad intentions or lack of experience; rather, they stem from time pressure, conflicting interests, absence of a structured approach, or improper problem analysis from the outset. The Decision Making & Problem Solving course is designed to equip professionals and managers with a practical, structured framework that enables them to: Analyze complex problems with clarity Make well-informed decisions under pressure Reduce recurring mistakes Improve the quality of outcomes at both individual and team levels The course is built around real-world workplace scenarios and practical, applicable models, avoiding purely theoretical content or generic motivational material.
The difference between a problem and a symptom
Types of problems in workplace environments
Simple problems versus complex problems
When a problem is technical, managerial, or behavioral
Step-by-step problem analysis
Identifying root causes
Avoiding quick, poorly considered solutions
Practical problem analysis tools
The concept of professional decision-making
Individual versus group decision-making
Factors influencing decisions
Common decision-making mistakes
Making decisions under time constraints
Dealing with uncertainty and limited information
Managing risks associated with decisions
Balancing speed and accuracy
Cognitive biases and their impact on decisions
Decisions driven by emotion or past experience alone
How to reduce personal bias
Enhancing analytical thinking
Practical decision-making models
Comparing alternatives
Evaluating potential outcomes
Selecting the most appropriate solution based on clear criteria
Translating decisions into execution plans
Monitoring outcomes
Course correction when needed
Learning from past decisions
Real-world workplace case studies
Discussion of failed decisions and why they failed
Applying tools and models to realistic scenarios
2 days ago
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2 days ago
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